REVIEWS

Dear Mike, Thank you for taking the time to share your opinion with us regarding your stay.We are delighted to hear that you enjoyed our prime location and found our beds comfortable. Our team takes pride in providing excellent service, so it's great to know that they were friendly and helpful during your stay.We appreciate your feedback regarding the sink and bathtub design in your room and apologize for any inconvenience this may have caused you. Rest assured, we are constantly working on improving our facilities to ensure a comfortable stay for our guests.We hope to be able to welcome you back in the future. Kindest regards,

Dear Guest, Thank you for this great review.We are thrilled to hear that you appreciated our central location and the twin beds in your room. Our team takes pride in providing a comfortable stay for our guests, and your kind words mean a lot to us.Regarding the cleanliness of the air outlet ducts, we appreciate your suggestion and will take it into consideration for our maintenance plans. We strive to maintain the highest standards of cleanliness and your feedback helps us improve. We apologize for any inconvenience this may have caused during your stay.We look forward to welcoming you again. Best wishes,

Dear Jahangir, Thank you for this positive review.We are glad that your stay with us was a pleasant one and that you enjoyed our location; your kind comments encourage us to continue with our efforts to make every stay here a memorable one for our guests.We look forward to seeing you again in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your kind review.We are delighted that you enjoyed your stay and found our location ideal for your requirements. We work hard to provide a memorable experience for guests and it is rewarding to know that we lived up to your expectations.It would be a pleasure to welcome you back in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your review of your recent stay.We are delighted to hear that you enjoyed every minute of your stay and found our location to be very convenient.It's great to know that you appreciated our comfortable beds and friendly staff. We take pride in our delicious breakfast, so we're glad you enjoyed the croissants.We apologize for the inconvenience you experienced with the blanket and the absence of hand soap. We will address these concerns with our housekeeping team to ensure that all our guests have a pleasant stay.We look forward to welcoming you back. Best wishes,

Dear Guest, We would like to thank you for this positive review of your experience in our hotel.We are thrilled to hear that you found our location to be great and that our team, especially Sebastian, made your stay even more enjoyable. Our team is dedicated to providing outstanding service, and it's always rewarding to receive such positive feedback. We're also glad that you appreciated the views and amenities in your room, as we strive to create a comfortable and memorable stay for our guests.We all look forward to seeing you again in the future. Best regards,

Dear Donna, Thank you for taking the time to share this feedback.We are pleased that our team had a positive impact and that you found our location convenient. We strive to provide a pleasant stay for all our guests so it's great to know that you had a comfortable night's sleep and appreciated the high standards we uphold.We appreciate your feedback regarding the breakfast selection and while we have done our best to offer a wide variety of fresh and organic products, we understand that there is always room for improvement. We will take your suggestions into consideration as we continue to enhance our breakfast offerings.We hope to welcome you again. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay.We are glad to know you had a great stay and our location was just what you were looking for.It is also great to know our location was ideal for your needs and we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on your next visit. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to write this review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.We are constantly trying to improve the variety and quality of food items that we offer and have taken note of your suggestions.We look forward to welcoming you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for reviewing your stay with us.We appreciate your highlight of our prime location, and that it helped you make the most of your stay.The Standard Room is a room for only single occupancy, that is why the design of the bathroom is with a glass to separate with the bedroom.Thank you for mentioning the great lengths our team went to in order to make your stay as comfortable as possible; your kind words are appreciated.We hope to welcome you back on another occasion. Kindest regards,Laura BAL, Guest Relations Manager

Dear Matthew, Thank you for your feedback.We are happy you found our location convenient and appreciate your kind words about our dedicated team members who go above and beyond to ensure your comfort.We have taken note of your comments regarding our rooms and will be assessing the situation.It would be a pleasure to see you again on a future occasion. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your kind review.We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs.It would be a pleasure to have you return on your next visit to Paris. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to write this review.We apologize that you felt our high standards were not met on this occasion, and we will address your concerns with our housekeeping team.Moreover, we have rooms situated at the rear of the building, which could offer a quieter environment. Our team is more than happy to assist you in finding one that better suits your requirements during your next visit.During your stay, our team is always available to help address any concerns you may have. We strongly encourage our guests to inform us of any issues they come across, as we are committed to promptly resolving them.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your review.We are grateful for your kind remarks and for highlighting our location.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back on your next visit. Best wishes,Laura BAL, Guest Relations Manager

Dear Gene, Thank you for taking the time to share your review.We’re pleased you had a pleasant stay overall and appreciated our convenient location.We are sorry, however, that your stay didn't quite entirely your expectations; we do have varying sizes of rooms and it would be our pleasure to help you find one more suited to your requirements on your next visit.Nevertheless, we appreciate your kind mention of our team who work hard to uphold our high standards.We hope to welcome you again. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for sharing your experience at our hotel.We are glad to know your experience was enjoyable and appreciate your mention of the lengths our team went to in order to make your stay as comfortable as possible; your kind words will be passed on to them.It is a pleasure to know that our strategic location met your needs and expectations and that your room met your expectations.We hope to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Zoi, Thank you for taking the time to review your stay.We are grateful for your kind remarks and for highlighting our convenient location.Moreover, we will be sure to let our team members know how much of an impact they made on your experience.It would be a pleasure to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Emilia, Thank you for taking the time to let us know your opinion of your recent stay.We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated.It would be a pleasure to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Randy, Thank you for your valuable feedback.We are happy that you had an enjoyable stay and found our location to be so suited to your needs.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we are very sorry to hear that you were disturbed; please do not hesitate to let us know at the time so that we may find a comfortable solution, we do have rooms to the rear of the property that are quieter.We hope to have the opportunity to welcome you back on a future occasion. Kindest regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for this great review.The satisfaction of our guests during their stay among us is very gratifying for our team.We all hope that we'll be able to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your positive review.We are pleased that you enjoyed your stay and found our prime location ideal for your visit.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.However, we are sorry to hear that you felt your room was a bit dark; please let us know at the time of any concerns we will always do our best to find a convenient solution.We all hope that we have the pleasure of welcoming you back on your next stay. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your review.We appreciate your kind mention of our team's friendly service.It is great to hear that you enjoyed our convenient location, however, we apologize that our usual standards were not met.This information has been passed on to our housekeeping team. However, please don't hesitate to report any concerns to the reception at the time so that we may take the necessary action.We look forward to seeing you again on a future occasion. Best regards,Laura BAL, Guest Relations Manager

Dear Hugh, Thank you sharing your experience with us.We are glad to know your stay with us was a pleasant experience.Our challenge is to make sure that we suit all our guests' tastes; our beds are of great quality, but it is not always possible to get this completely right for everyone.Your kind mention of our team's professional service is greatly appreciated and inspires us to continue to maintain our performance.We look forward to pleasure of welcoming you back in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for positively reviewing your recent stay.We are glad to know your time with us was a great experience and that you appreciated our location.Such feedback encourages us to continue to uphold our high standards and quality service.We look forward to seeing you again in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Jen, thank you for taking the time to share your experience at our hotel. We are delighted to hear that you enjoyed our boutique feel, location, and friendly staff.We are delighted to hear that you enjoyed our boutique feel and central location in the centre of Paris. We appreciate your kind words about our comfortable beds and large bathrooms. We understand your concern about the closet space and will take it into consideration for future improvements. Regarding the breakfast, we apologize for the inconvenience with the eggs and room temperature. We will address these issues with our team to ensure a better experience for our guests. We are glad to know that you found our staff friendly and helpful during your stay.Once again, thank you for your valuable feedback, and we hope to welcome you back to Hotel Lumen Paris Louvre in the future for an even better experience.Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay.We regret any inconvenience with the internet signal, wifi routers can be found on each floor to ensure a strong signal and urge our guests to inform us of any concerns during their stay so we can investigate.However, we regret to hear that you found your room smaller than you had expected. We do have varying categories and sizes of rooms and our team members are always ready to help our guests find the one most suited to their requirements.We would love to welcome you back for another pleasant stay. All the best,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your visit.We are so glad to hear that you enjoyed your stay with us and appreciated our high standards.We look forward to welcoming you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for your valuable review.We are thrilled to know that everything was to your satisfaction during your stay, especially our location.We appreciate your mention of our team members who work hard to ensure that every guest has the best experience possible.We look forward to seeing you again soon, Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, We would like to thank you for your kind comments about the time you spent at our hotel.We are thrilled that you had an overall enjoyable stay with us, and we especially appreciate your mention of our team. The comfort of our guests is very important to us, so please know that we have noted your concern. You are always welcome to notify our team of any issues at the time of your stay so that we can assist in finding a prompt solution.We look forward to seeing you again on a future occasion. Best regards,Laura BAL, Guest Relations Manager

Dear Susan, Thank you for sharing the review of your stay with us.We are delighted to hear that you enjoyed your stay and appreciate your kind mention of our convenient location.Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to the pleasure of welcoming you back. Many thanks again,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your kind review.We are very glad that you had a pleasant stay with us.It is always rewarding for our team to be complimented by a guest and we are pleased that you received the courteous and professional service expected.Rest assured, we will be taking your comments regarding the coffee into account as we work to provide our guests with the best experience possible.We really appreciate your kind comments, as they encourage us to continue maintaining our high standards and make every visit a memorable one.It's great to know that our location was ideal for your needs and we are glad you appreciated our high standards.We hope to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Lukas, Thank you for positively reviewing your time at our hotel.We appreciate your kind words about our convenient location and are pleased that our high standards met your expectations.Furthermore, our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.We hope to have the occasion to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your positive feedback.We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back. Best regards,Laura BAL, Guest Relations Manager

Dear Sarah, Thank you for taking the time to review your stay.We are glad to hear that overall you had a pleasant stay, however, we are sorry that not everything met your satisfaction.We do have different categories and sizes of rooms so please do let us know your preference on your next visit.Furthermore, we are sorry that our breakfast was not entirely to your liking. The selection of options are carefully chosen to please all our guests' tastes, however, we are constantly trying to improve the variety and quality of food items that we offer and welcome any suggestions on how we could improve.Additionally, we regret to hear of the mistake in the survey email, please accept our sincere apologies for any offence caused.We very much hope to be able to welcome you again. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for positively reviewing your recent stay.It is truly rewarding to know that we were able to meet your expectations. Our dedicated team members work hard to ensure that every guest has a comfortable and memorable stay, and your kind comments will encourage us to continue with our efforts.It is also a pleasure to know that our strategic location helped make your stay enjoyable.Thank you again.We look forward to welcoming you back. Happy New Year,Laura BAL, Guest Relations Manager

Dear Abdulaziz, Thank you for taking the time to review your stay.We are so pleased you enjoyed your stay and that we were able to meet all of your expectations. Thank you for mentioning our central location; we are delighted to know that you found this to be ideal.The entire team look forward to welcoming you back for a future visit. Kind regards,Laura BAL, Guest Relations Manager

Dear Clarisa, Thank you for taking the time to share your feedback.We are delighted to hear that you had a good stay, and we appreciate your kind words for our team members who work hard to ensure you have an enjoyable experience.We are also glad that our location met your needs perfectly and we hope it helped make your trip to Paris a memorable one.We have taken note of your comment about the heating and will have maintenance take a look at it. Thank you for bringing it to our attention.We look forward to seeing you again on a future occasion. Best regards,Laura BAL, Guest Relations Manager

Dear Luigi, It's a real reward to receive such a great review.We are delighted to hear that you had a memorable experience with us; a message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We hope to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Yeong. Thank you for taking the time to review your recent stay.We are sorry to hear that the size of your room did not meet your expectations. As we do offer rooms of different sizes and categories, perhaps we may suggest an alternative room to better suit your needs on your next visit? Nevertheless, we are delighted to hear that your time with us was pleasurable and sincerely thank you for your compliments towards our hotel.We hope to welcome you back in the future. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Yana, Thank you for taking the time to share your review.We regret that your stay didn't meet your expectations and apologise for the issue you mention in your bathroom. We are also sorry that while you tried to cancel your reservation on the day of arrival, due to company policy and the conditions of your booking we were unable to do so. Nevertheless, we did offer you a voucher for the last night of your stay as a goodwill gesture, which you rejected.We would like to clarify that all of our standard rooms come with complimentary water; please inform us immediately if this is missing, as unlimited still and sparkling water are available to our guests. Furthermore, we leave 3 capsules of coffee in our rooms and more can be requested.We hope to have the opportunity of welcoming you back for a more memorable stay. Kind regards,Aline SEVILLANO, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your experience at our hotel.We are glad to know you had a pleasant stay and our location was perfect for your needs.It is also great to know that you appreciated the high standards which we strive to uphold.Rest assured, we value our guests' suggestions and have taken good note of your comments and passed them to the relevant manager for review.We look forward to welcoming you back for another stay in the future. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Brett, Thank you for positively reviewing your experience.We appreciate your kind words about our convenient location and are pleased that we met your expectations.Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.Your comfort is very important to us, and we would like to apologize for any inconvenience during your stay. Please know that your comments have been duly noted and we will look into these matters.We look forward to welcoming you back in the future. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Guy, Thank you for this great review.We are pleased that you enjoyed staying at our hotel and that our team were attentive to your needs. The comfort of our guests is a top priority, so your positive feedback is very rewarding.We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on future occasions. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Guest, Thanks for your review of our hotel.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. Our rates can vary depending on availability and the period of the year, we do, however, try to keep them as competitive as possible.We look forward to welcoming you back on a future visit. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Larry, Thank you for taking the time to share your feedback.It is wonderful to receive your kind review of your recent stay with us. Thank you very much for acknowledging the excellent service provided by our team members. We strive to ensure that each and every guest has the best experience possible, and your positive feedback is really rewarding.We look forward to welcoming you for another pleasant stay. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Guest, Thank you for such a positive review.We are glad that you enjoyed your stay with us and we appreciate your kind mention of our team. Such feedback encourages us to continue to uphold our high standards and quality serviceWe would be delighted to welcome you back on another occasion. Kind regards,Aline SEVILLANO, Guest Relations Manager

Dear Guest, We really appreciate your positive review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to seeing you again in the future. Kind regards,Aline SEVILLANO, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your review.While we are pleased you enjoyed our breakfast, we are very sorry that your experience didn't entirely meet your expectations.We do try to accommodate our guests' requests; however, these are subject to availability, and we regret this may not have been possible on this occasion.Additionally, we are sorry for you were disappointed with regard to our bar, but as stated in the Hotel it was closed for two weeks for the barmaids summer break.Thank you for your understanding, Best regards,Aline SEVILLANO, Guest Relations Manager

Dear Mark, Thank you for this positive feedback.It is rewarding to know that you had such a pleasant stay and appreciated our high standards as well as our convenient location.We hope to welcome you back for another enjoyable visit. Best wishes,Aline SEVILLANO, Guest Relations Manager

Dear Guest, Thank you for such a positive review.We are delighted that you had such a wonderful stay and that our location was to your liking. Our dedicated team members always aim to give the best experience to every guest, so your kind feedback is quite rewarding.We hope to see you again in the future. Best regards,Aline SEVILLANO, Guest Relations Manager