REVIEWS

Dear Scott,We are grateful for your feedback.It is wonderful to learn that your stay with us was so satisfying.Your kind feedback on our accommodations, impeccable cleanliness, attentive service, and the breakfast offering are very much appreciated. We take pride in providing a comfortable and welcoming atmosphere within our uniquely styled neo-Baroque setting.Furthermore, being situated in such a privileged area of Paris, close to many renowned landmarks, contributes greatly to the pleasant experience our guests enjoy.We look forward to seeing you again.Best wishes,Laura BAL, Guest Relations Manager

Hello Guest,Thank you for sharing your experience with us.It is delightful to know that your stay at Hotel Lumen Paris Louvre was so enjoyable.We hope to have the occasion to welcome you back.Kind regards,Laura BAL, Guest Relations Manager

Dear Guest,Thank you for taking the time to share your feedback following your stay at Hotel Lumen Paris Louvre.We truly appreciate your candid review of your experience with us.We are delighted that you found our service to be excellent and that you were satisfied with the cleanliness of our establishment. Our dedicated team works diligently to maintain the highest standards of cleanliness throughout the hotel.However, we have taken note of your comments regarding the breakfast offerings. While we offer a wide variety of fresh products including fruit juices, hot beverages, pastries, breads, cereals, fruits, yogurts, cheeses, and savory options like scrambled eggs and bacon, we will consider your suggestion about adding further items to enhance the experience.Finally, we are thrilled that you enjoyed our prime location in the heart of Paris. Situated near the Louvre museum, the Opéra Garnier, and Place Vendôme, our hotel provides convenient access to many of Paris's most iconic landmarks and attractions.We hope to welcome you back to Hotel Lumen Paris Louvre in the near future for another stay.Warm regards,Laura BAL, Guest Relations Manager

Hello Christina, Thank you for sharing your experience with us.We are thrilled to hear your stay at Hôtel Lumen Paris Louvre met your expectations. Nestled in the heart of Paris, our historic Haussmannian building is designed to offer a blend of Neo-Baroque elegance and modern comfort, just steps from iconic landmarks like the Louvre and Opéra Garnier.Your appreciation for our comfortable room, premium bedding, and attentive service means a great deal to us. Our 24-hour multilingual team takes pride in delivering personalized hospitality.We’re also very happy you enjoyed our central location, perfect for exploring Paris’s cultural gems and luxury boutiques along Rue Saint-Honoré.We hope to have the pleasure of welcoming you back soon. Best wishes,Laura BAL, Guest Relations Manager

Dear Jenny, Thank you for taking the time to share your feedback with us.We are truly gratified to hear that your stay at Hotel Lumen Paris Louvre was a memorable one.It's great to know that you appreciated the high standards of cleanliness and the service provided by our dedicated team, as well as the varied and quality options available at our breakfast buffet. It's also rewarding to know that our quality bedding contributed to a comfortable and restful sleep during your stay.However, we regret to hear about the difficulty you faced with the shower temperature. We understand how important a relaxing shower experience is, and remind you that we are at your complete disposal on site to intervene as quickly as possible and alleviate the slightest discomfort.Finally, we are delighted to learn that our central location was perfect for your explorations of Paris. Being situated close to the Louvre, the Opéra Garnier, and other historic sites adds to the unique charm of our hotel and contributes to an authentic Parisian experience.We hope to have the pleasure of welcoming you back in the near future. Warm regards,Laura BAL, Guest Relations Manager

Dear Yi,We are grateful for your feedback.We are delighted that you appreciated the friendly staff and found your room to be charming, reflecting our commitment to providing a warm, personalized welcome in a chic, intimate, and relaxed atmosphere.However, we understand that the sound from neighboring doors was a concern during your stay. We strive to ensure our guests enjoy a peaceful environment and regret any disturbance you experienced. We appreciate you bringing this to our attention and apologize for any inconvenience it may have caused.Finally, it is great to hear that you loved the hotel's excellent location, nestled in the heart of Paris close to an array of iconic attractions including the Louvre museum, the opera house, and the prestigious Saint Honoré street, making it an ideal spot for both leisure and business travelers.We hope to have the pleasure of welcoming you back in the future for another memorable stay,Best regards,Laura BAL, Guest Relations Manager

Dear Guest, We thank you for taking the time to share your feedback.We are delighted that you enjoyed the elegance and cleanliness of our accommodations, the convenient location for exploring Paris, and the attentive service provided by our team. It is great that our breakfast selection delighted your palate and that you found the bedding to be of high comfort, ensuring a restful night's sleep.We eagerly anticipate the opportunity to welcome you back for another exquisite stay in the future.Warm regards,Laura BAL, Guest Relations Manager

Dear Guest,We are thrilled to welcome you back to Hotel Lumen Paris Louvre and thank you for sharing your wonderful feedback with us.We are delighted that you enjoyed your second stay with us, appreciating our accommodations, prime location, cleanliness standards, and most notably our service which received your highest rating. Our professional team works tirelessly to provide exceptional hospitality in our Neo-Baroque styled establishment. The hotel's position in the heart of Paris, just steps away from the Louvre museum, Opéra Garnier and Place Vendôme, combined with our dedicated 24-hour concierge service, creates the perfect environment for both returning guests and first-time visitors.We look forward to welcoming you back for a third visit to continue building our relationship with you.Warmest regards,Laura BAL, Guest Relations Manager

Dear Guest, thank you for sharing your experience at our hotel.We are delighted that your stay at Hotel Lumen Paris Louvre was memorable and that our staff's hospitality contributed positively to your experience. It is heartening to hear you found your room to be impeccable and our location ideal for exploring the beauty of Paris. Your commendations regarding the cleanliness and service are greatly appreciated, and we are thrilled that these aspects of our hotel met your expectations.We look forward to seeing you again in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Cosmin. We thank you for taking the time to provide us with your feedback.We are thrilled to hear that your stay with us was memorable.We are delighted that you enjoyed the impeccable service provided by our staff, the cleanliness of your accommodations, and the amenities provided during your stay. Our dedicated team works tirelessly to ensure that every guest feels well-cared for and it is wonderful to know that we succeeded with you.However, we were concerned to learn that the omelette served at breakfast did not meet your expectations. We pride ourselves on the quality of our breakfast offerings, which include a wide selection of fresh products such as organic and farm products, and it is disappointing that we fell short in this area. We appreciate your feedback as it is invaluable to us in our ongoing efforts to improve.We hope that we can see you again in the future. Kindest regards,Laura BAL, Guest Relations Manager

Dear Andrew, Thank you for positively reviewing your visit.We are thrilled to hear that you had such a wonderful stay with us.We are delighted that you appreciated the hospitality from our team, the cleanliness of your accommodations, and the overall ambience of our hotel. Our staff takes pride in providing a warm and welcoming atmosphere for all our guests, and we are glad that it contributed positively to your experience. Moreover, our convenient location allows easy access to many of Paris' iconic sights, and we're glad that this aided in your sightseeing endeavours.We would love to welcome you back in the future. Very best wishes,Laura BAL, Guest Relations Manager

Dear Richard, It's a real reward to receive such a great review.It's heartwarming to hear of your remarkable stay with us. We are delighted that you enjoyed our hotel's amenities and services. Our efforts are focused on providing exceptional experiences, ensuring your comfort and satisfaction. It's great that our central location added value to your visit, allowing you to easily explore nearby sights.We look forward to welcoming you again soon. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, We are truly grateful for your wonderful feedback.We are thrilled that you had such an exceptional experience at Hotel Lumen Paris Louvre.It's fantastic that you found our team to be welcoming and accommodating. We take great pride in providing personalized service in our chic and intimate Neo-Baroque setting.Our prime location in the heart of Paris, next to the Louvre and other historical sites, seems to have met your expectations. We're delighted that you appreciated the cleanliness of our establishment, as we maintain high standards in this regard. Finally, it's wonderful to hear that you enjoyed our breakfast, which offers a wide selection of fresh products, including organic and farm options.We sincerely hope to have the pleasure of welcoming you back for another delightful stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, We are truly grateful for your feedback.We are delighted that you had such a wonderful experience at Hotel Lumen Paris Louvre. It's fantastic to hear that you appreciated our rooms, which are designed in a Neo-Baroque style to provide a chic and intimate atmosphere. We're pleased that you found our location ideal, as we are situated in the heart of Paris, next to many historical sites and world-class shopping areas. Your comments about our cleanliness and service are particularly gratifying, as we strive to maintain the highest standards in both areas. We're glad you enjoyed our breakfast offerings, which include a wide selection of fresh products, including organic and farm options.We hope you were able to take advantage of our complimentary amenities, such as the Nespresso® coffee machine in your room, the Hermès® toiletries, and the smartphone with unlimited 4G Internet access for exploring the best of Paris.We look forward to welcoming you back for another exceptional stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Karen, Thank you for sharing this positive review.We are pleased to hear that your stay at Hotel Lumen Paris Louvre was enjoyable and that you felt warmly welcomed upon arrival.We are also delighted that you appreciated our prime location, the friendliness of our staff, and the overall service we strive to deliver. Our commitment to comfort and hospitality is reflected in the care we take in maintaining our rooms and ensuring that our guests have a pleasant stay. It is great to know that our efforts have resonated with you.It would be our pleasure to have you return on another occasion. Very best wishes,Laura BAL, Guest Relations Manager

Dear Mujeeb, We appreciate you taking the time to share your feedback with us.We are pleased that you found our staff to be friendly. At Hotel Lumen Paris Louvre, we strive to provide a warm and personalized experience.However, we are sorry that you found the room to be compact. Our rooms range in size, offering various options to suit different needs. Regarding the shower setup, most of our rooms feature bathrooms with tubs, while some have walk-in showers. We apologize for any inconvenience experienced due to the design and have noted your comments. We also appreciate your remarks regarding the bedding and will review this matter to ensure the comfort of our guests. Moreover, we regret aby delay in responding to your requests and will be reviewing this matter with our team to ensure our usual high standards are maintained. As for the breakfast, this includes a selection of organic and farm products, and is designed to suit different tastes and dietary needs. Rest assured, we will take your comments into consideration as we work on enhancing our guest experience.Nevertheless, we are delighted that you appreciated our prime location. Our hotel is situated in the heart of Paris, next to the Louvre and many other historical sites, providing easy access to the city's best attractions.We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for sharing this review of your stay.We are elated that your time at Hotel Lumen Paris Louvre was delightful.We are pleased that you enjoyed the prime location, the dedicated service provided by our staff, and the comfort of your room, equipped with a powerful shower, plush bedding, and a Nespresso® coffee machine for a personalized touch. Our commitment to cleanliness and providing an enjoyable breakfast experience is part of our ongoing effort to ensure every guest's visit is nothing short of exceptional and we are glad to know this was appreciated.We look forward to welcoming you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your feedback.We are thrilled to hear that your return to Hotel Lumen Paris Louvre was as remarkable as your previous visits. It is always our highest priority to ensure that our guests have an exceptional experience with us.However, we regret to hear that our pillows did not meet your comfort preferences. We understand that this can be highly subjective and we appreciate your suggestion which we will certainly take into consideration.We are nevertheless delighted that you appreciated the cleanliness of our rooms and the high quality of service provided by our team. We understand that these aspects are crucial to an enjoyable stay and we are pleased to maintain these standards for all our guests. Additionally, we are glad to hear that our central location contributed positively to this visit, allowing for convenient access to the best attractions Paris has to offer.We look forward to welcoming you again. Best wishes,Laura BAL, Guest Relations Manager

Dear Carolina, We are truly grateful for your wonderful feedback.It is fantastic that you had such an exceptional experience at Hotel Lumen Paris Louvre.We are delighted that you enjoyed our friendly staff, comfortable rooms, and excellent service. Our team takes great pride in providing a warm and personalized hospitality in our chic, intimate, and relaxed Neo-Baroque setting. It's wonderful to know that you appreciated our prime location in the heart of Paris, next to the Louvre and many other historical sites. We strive to maintain the highest standards of cleanliness, and we're pleased that this was evident during your stay.We hope to have the pleasure of welcoming you back for another perfect stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thanks very much for your review.We are delighted that you found our staff to be very friendly and always ready to assist. It is our aim to provide a welcoming and supportive environment for all our guests, and we're pleased to hear that we succeeded during your stay.However, we are concerned to hear about the aspects of your stay that did not meet your expectations. The concerns regarding the bathroom have been noted, and we are excited to inform you that renovations are planned to refresh our facilities. Moreover, we regret that the standard of cleanliness did not fully meet your expectations. We take pride in maintaining a high level of cleanliness and your comments have been noted for further attention. Finally, we acknowledge your perspective on the value of our breakfast offering and will take your feedback into consideration as we continually strive to provide our guests with a satisfying start to their day.Nonetheless, we are thrilled that you enjoyed the ideal location of our hotel. Being situated in the heart of Paris allows our guests easy access to explore the cultural and historical landmarks the city has to offer. We hope that the proximity to the Louvre, Palais Garnier Opera House, and Place Vendôme enhanced the overall enjoyment of your visit.We look forward to seeing you again in the future. Kind regards,Laura BAL, Guest Relations Manager

Dear Joan, Thank you for taking the time to share detailed feedback about your stay.Our team strives to provide excellent service to all our guests, and we're glad this was reflected in your experience. It's also wonderful to hear that you were able to access your room before the regular check-in time, which we understand can be a great comfort after a long flight.However, we sincerely apologize for the communication issues you encountered during your stay. We will review our processes to ensure that all information, including bar hours and any special events like filming, is accurately communicated to our guests. Regarding the room storage, we appreciate your feedback and will consider ways to improve the layout to better accommodate our guests' needs. We are sorry to hear about the inconsistency in water replacement and have addressed this with our housekeeping team to prevent such oversights in the future. As for the breakfast, we value your suggestions about increasing the variety of fresh fruits and coffee options. We continually aim to enhance our breakfast offerings and will take your comments into consideration for future improvements.Nonetheless, we are delighted that you found our central location ideal for your purposes. Hotel Lumen Paris Louvre is indeed situated in the heart of Paris, providing easy access to major attractions such as the Louvre, the Palais Garnier Opera House, and Place Vendôme.We hope to welcome you back for an even more enjoyable stay in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Sergio, Thank you very much for this kind review.We are thrilled to hear about your wonderful stay at our hotel.We are delighted that you found comfort in your accommodations and appreciated our dedicated team's efforts to provide exceptional service. It's wonderful to know that the cleanliness of your room met your expectations and that our central location contributed positively to your visit. Our staff will be pleased to learn that their friendly and helpful service was a highlight of your stay.We hope we have the pleasure of seeing you on future occasions. Best regards,Laura BAL, Guest Relations Manager

Dear Omar,It's a real reward to receive such a great review.We are thrilled to hear that your stay with us was nothing short of excellent.We are delighted that you found our accommodations to your liking and were able to experience our prime location right in the heart of Paris. It's also great to know that our commitment to cleanliness met your standards, and that our service team provided you with the friendly and helpful interaction we strive for. Your praises affirm the hard work and dedication of our staff, and we will ensure to pass on your kind words.We look forward to welcoming you for another pleasant stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, We are grateful for your feedback on your stay at Hotel Lumen Paris Louvre.We are delighted that you had such a wonderful experience at our hotel.It's fantastic that you found our room to be clean and quiet. We take great pride in maintaining high standards of cleanliness and comfort for our guests. We're pleased that you appreciated our prime location, which offers easy access to the metro stations and major attractions. Our proximity to the Louvre, Musée d'Orsay, and Tuileries Garden makes exploring Paris convenient for our guests. We're glad you enjoyed our breakfast offerings, which include a wide selection of fresh products. While we currently offer tomatoes and cucumbers, we're always looking to expand our variety of fruits and vegetables.We look forward to welcoming you back for another pleasant stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, We appreciate your detailed feedback about your stay at Hotel Lumen Paris Louvre.We are pleased that you had a positive experience overall during your visit.It's wonderful to hear that you found our staff to be excellent. We take pride in providing top-notch service to all our guests, and we're glad this was reflected in your stay.However, we sincerely apologize for the discomfort you experienced with the room temperature. Our hotel is equipped with individual air conditioning in all rooms, which can be adjusted for both cooling and heating. We regret that this was not properly communicated to you during your stay. We will review our procedures to ensure all guests are fully informed about the climate control options available in their rooms.Regarding the noise issue, we understand how crucial a peaceful night's sleep is. Our rooms are fitted with double glazing to minimize external sounds, but we acknowledge that open windows can indeed lead to increased noise levels.Finally, we're delighted that you appreciated the cleanliness of our hotel and the quality of our service. Our location in the heart of Paris, next to the Louvre and many other historical sites, is indeed one of our strongest assets, and we're thrilled you found it excellent.We hope to have the opportunity to welcome you back and provide you with a more comfortable experience. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, We are truly grateful for your wonderful feedback.We are delighted that you had such a fantastic experience at Hotel Lumen Paris Louvre. It's wonderful to hear that you found our hotel excellent and appreciated its prime location. Our establishment is indeed situated in the heart of Paris, next to the Louvre, the Palais Garnier Opera House, and Place Vendôme, making it perfect for exploring the city.We hope to have the pleasure of welcoming you back for another excellent stay in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear David, Thank you for your kind feedback.We are thrilled that your time with us at Hotel Lumen Paris Louvre was enjoyable.We are pleased that you found our staff so supportive and that the cleanliness of our accommodations met your expectations. Our team strives to provide a welcoming and hygienic environment, and it's rewarding to hear that we succeeded in this regard. Additionally, it is great that our central location contributed positively to your stay, allowing easy access to the beautiful historical sites and luxury boutiques that Paris has to offer.However, we take note of your comments regarding the room size and breakfast experience. Our rooms range from 12 m2 to 33 m2, designed to cater to various preferences and requirements. We also take pride in offering a continental breakfast with a selection of organic and farm products to ensure a fresh and delicious start to the day. Nonetheless, we understand that individual tastes differ and will consider your feedback for future improvements.Finally, we are delighted that our service made such a positive impact on your visit. Our team is dedicated to providing personalized care to ensure our guests feel at home. We also hope you enjoyed the beautiful views of Saint-Roch Church and the Parisian rooftops, which many of our rooms offer.We hope to welcome you back again soon. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for positively reviewing your recent stay.We are delighted to know that your stay at Hotel Lumen Paris Louvre was met with such satisfaction across multiple aspects.Our team takes great pride in offering a high standard of service and ensuring the comfort and cleanliness of our rooms. We are also glad that you found our central location to be ideal for your visit to Paris. It is wonderful to hear such praise for the room you stayed in. Your appreciation for our helpful staff is particularly gratifying, as we strive to provide personalized and attentive service.We look forward to seeing you again soon, Kind regards,Laura BAL, Guest Relations Manager

Dear Sherry, Thank you very much for this kind review of your stay.We are delighted that you found comfort in your accommodations, appreciated our central location, enjoyed the cleanliness of our facilities, and received exemplary service from our team. Our guest rooms offer individual heating and air conditioning controls for your comfort, and our daily housekeeping ensures a pristine environment.We hope you will return for another memorable stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thanks for taking the time to review your visit to our hotel.It is heartening to hear that your stay at Hotel Lumen Paris Louvre left a positive impression.We are delighted that you found the cleanliness and service to your satisfaction, and that you enjoyed the convenience of our prime location right in the heart of Paris. Our commitment to providing impeccable service and a welcoming environment is unwavering, and we are glad it resonated with you.However, we regret to hear about the challenges you faced with the air conditioning and the efficiency of the fridge in your room. We understand how important a comfortable room climate is, especially during warmer days, and we apologize for any discomfort this may have caused.We value your feedback as it helps us to continuously improve our guest experience.We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your positive feedback.We are thrilled to hear that our staff's friendliness and the high quality of service met your expectations and contributed to a positive experience. It's also a pleasure to know that the hotel's location and cleanliness were highlights during your visit.We note your comment regarding the room size. Rest assured, we offer a variety of room sizes to cater to different needs and preferences. Should you require more space on your next visit, our team would be more than happy to assist you in selecting a room that better suits your requirements.We're grateful for your kind words about the service and dedication of our team, which we take great pride in.We look forward to welcoming you back.Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thanks for sharing your experience with us.It is delightful to learn that you appreciated our prime location, as well as the cleanliness and service quality at Hotel Lumen Paris Louvre. Our position in the heart of Paris does indeed provide our guests with the convenience of exploring the city's historical sites with ease.However, we regret to read that our room accommodations and breakfast selection did not meet your expectations. While some guests find the charm in the unique design of our furniture, we understand that personal tastes vary, and we are planning enhancements to ensure our guestrooms provide the utmost comfort. Furthermore, we take pride in offering a continental breakfast with a variety of quality options, including organic and farm products, and we are continuously seeking ways to enrich our breakfast experience.We are dedicated to ensuring that every aspect of your visit is met with the standards you expect from us.We hope to welcome you back. All the best.Laura BAL, Guest Relations Manager

Dear Guest, Thank you for this kind review following your stay.We are delighted to know that our front desk team's professionalism and the overall service met your expectations, making you feel at home during your visits to Paris. It is truly rewarding to receive such praise for our team's dedication.We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards,Laura BAL, Guest Relations Manager

Dear Gwen, Thank you for taking the time to share your review with us.Your recognition of Tamina and Ednobert for their exceptional service brings us immense joy. We strive to create memorable experiences for our guests, and it is heartwarming to know we succeeded during your stay. Thank you as well for highlighting the comfort and cleanliness of our rooms, and the prime location that contributed to the enjoyment of your visit.At Hotel Lumen Paris Louvre, it is our commitment to maintain the high standards of service and hospitality that you experienced, ensuring that every guest leaves with pleasant memories of their time with us.We look forward to the opportunity to welcome you back for another memorable stay. Warm regards,Laura BAL, Guest Relations Manager

Dear Kelly, Thank you for your kind feedback on your stay.We are delighted to hear that you appreciated the prime location of Hotel Lumen Paris Louvre, as well as the cleanliness and service provided during your stay. Our team, especially Sebastian, is grateful for your kind words and happy to have contributed positively to your experience.However, we regret that the room size did not completely meet your expectations. We take pride in our range of room accommodations and always aim to provide a comfortable space for our guests. For future visits, we would be pleased to assist you in selecting a room that better suits your needs and preferences.We hope we may have the chance to welcome you back in the future. Kindest regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to share your positive feedback.We are truly delighted to learn that you had a remarkable experience at Hotel Lumen Paris Louvre, and that the service provided by our reception team, especially Alexandre, contributed significantly to your satisfaction. Your kind words regarding the location, cleanliness, and room comfort reaffirm our commitment to delivering exceptional hospitality.We all look forward to seeing you again in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your feedback.It is truly gratifying to know that you appreciated the elegant Neo-Baroque decor envisioned by our CEO and Italian designers. We are also glad that our central location contributed positively to your experience.However, we are sorry to hear about the inconvenience caused by the air conditioning unit in your room and regret that we were not aware during your stay. Please rest assured that we are attentive to all aspects of our guests' comfort and will look into this matter.Your kind words affirm the efforts we put into ensuring a memorable stay for our guests.We hope that you will return soon. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you very much for your feedback.It is heartening to know that the room provided a perfect fit for your needs, and that our central location enabled you to easily access the museums and sites Paris has to offer.While we're glad the breakfast variety met your approval, we regret to hear that the temperature of the hot items was not consistently ideal. Please rest assured, we are always seeking to improve our services to enhance our guest's experience.Your compliments about the helpfulness and friendliness of our staff are truly appreciated, and such feedback serves as a wonderful encouragement to the entire team.Thank you for choosing Hotel Lumen Paris Louvre, and for your recommendation. We look forward to the pleasure of welcoming you back in the future.Kind regards,Laura BAL, Guest Relations Manager

Dear Kirsti, Thank you for sharing your review.It is truly gratifying to learn that our staff's efforts to provide outstanding service, anticipating and accommodating your needs, have not gone unnoticed. Your compliments regarding their friendliness, knowledge, and efficiency are a testament to the dedication we have to ensure an exceptional experience for every guest.While we regret to hear that the room size did not fully meet your expectations, please rest assured that our rooms are designed to optimize comfort and style, reflective of the typical Parisian charm.The prime location of Hotel Lumen Paris Louvre, nestled in the heart of Paris, is indeed a highlight for many of our guests, and we're thrilled it contributed positively to your visit. We also take pride in our high standards of cleanliness and attention to detail, ensuring a pristine environment for our valued guests.We look forward to seeing you again on a future occasion. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for providing us with your feedback.It brings us immense pleasure to know that the beauty of our property, the friendliness of our staff, the comfort of our beds, and our prime location contributed to a memorable stay for you. Your compliments are greatly appreciated and serve as a testament to our team's commitment to excellence.In regards to the shower faucet, we regret any inconvenience you may have encountered. We are indeed attentive to the functionality of all room amenities, and while European-style fixtures can sometimes differ from what our guests are accustomed to, we always strive to ensure ease of use. Our reception team is also readily available to assist with any such concerns during your stay.Lastly, we are thrilled that you found the breakfast to your liking, highlighting the quality and variety we pride ourselves in offering. It is delightful to hear that it came highly recommended by you.We look forward to seeing you again in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for providing us with your feedback.We are delighted to hear that you found our location to be excellent and our staff to be friendly and helpful. It is our pleasure to provide a service that enhances your experience in the heart of Paris, near the iconic Louvre and surrounded by a plethora of fine shops and restaurants.We also appreciate your positive remarks regarding the cleanliness of our hotel and the lovely room you stayed in. Our team works diligently to ensure that all our guests have a pleasant and comfortable stay.However, we regret to hear that you experienced an issue with the heating in your room. While our rooms are equipped with individual heating controls for our guests' convenience, we apologize for any discomfort this may have caused you. Please rest assured that our reception is always ready to assist with such matters to ensure our guests' utmost comfort.Our team looks forward to welcoming you back in the future. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for this review.We're thrilled to hear that you found our location to be amazing, placing you in the heart of Paris with easy access to many historical sites.It's also wonderful to know that our rooms, with their modern design and cleanliness, made for a comfortable stay.Our team's friendliness and attentive service, especially from Sebastian, are what we strive for, so your kind words are greatly appreciated.We regret to hear that the breakfast selection did not fully meet your expectations. While we currently offer a range of fresh, quality options, we continuously seek to improve our guests' dining experience.Thank you for acknowledging the quality of our bedding, ensuring a restful night's sleep is a top priority for us, and we're glad you slept so well.We hope to welcome you back on a future occasion. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for taking the time to review your stay.It brings us great joy to know that room 601 met your expectations and that you found our bedding to be extremely comfortable.We're thrilled that our central location contributed positively to your first stay in the 1st arrondissement.Our team, especially Alex, is delighted to receive your kind words and recognition for their dedicated service.Regarding your suggestion about the shower wand, we value your feedback and always look for ways to enhance our guest's comfort.We hope to welcome you back to Hotel Lumen Paris Louvre in the future. Best regards,Laura BAL, Guest Relations Manager

Dear Zoe, Thank you for your positive feedback.We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs.It would be a pleasure to welcome you back. Best wishes,Laura BAL, Guest Relations Manager

Dear Guest, Thanks for this review.We're thrilled to hear how much you appreciated our hotel's prime location in the heart of Paris, and it's wonderful to know our staff's friendliness and service left a positive impression on you.Regarding the storage capacity in the room, we acknowledge your feedback and while our rooms are designed to maximize space, we will certainly keep your comments in mind.We're sorry to hear that the firmness of our HOTELYS brand mattresses was not to your comfort level, though we usually receive high praise for their quality.Thank you once again. Best regards,Laura BAL, Guest Relations Manager

Dear Jonathan, Thank you for taking the time to share your review.We're delighted to hear that you found your room comfortable, a testament to our commitment to providing a restful experience with our HOTELYS firm and comfortable mattresses.We are also pleased that you appreciated our ideal location, which certainly makes exploring the city's historic sites easy.Regarding your comment on service, we constantly strive for excellence and will take your feedback into consideration as we continue to enhance our guest experience.We hope to have the opportunity to welcome you again for an even more enjoyable stay. Warm regards.Laura BAL, Guest Relations Manager

Dear Guest, Thank you for such a positive review.We're thrilled to hear that our prime location contributed positively to your stay, and it's gratifying to know you found our hotel to offer good value.Your compliments on the cleanliness and service quality are greatly appreciated; our staff is dedicated to maintaining high standards for our guests' comfort and satisfaction.We look forward to welcoming you back soon. Kind regards,Laura BAL, Guest Relations Manager

Dear Guest, We appreciate that you took the time to share your experience with us.We're delighted to hear that you found our location to be ideal and that the cleanliness and service met your expectations, reflecting our commitment to providing an exceptional stay.Regarding the concerns you've raised about the bathroom and the lift, the comfort and satisfaction of our guests are our top priorities and we appreciate your feedback.We look forward to welcoming you back on a future trip. Best regards,Laura BAL, Guest Relations Manager

Dear Guest, Thank you for sharing your review.We're thrilled to hear that you found our hotel to be excellent.However, we regret that you experienced slow internet during your stay. We strive to offer high-quality amenities, including complimentary Wi-Fi access, and we will certainly look into this matter to ensure our guests have a seamless online experience.We hope to welcome you back again soon. Best wishes for the festive season!Laura BAL, Guest Relations Manager